Alexa’s usability makes me cry
I am no usability expert nor do I try to pass myself off as one — but Alexa’s new tweaks have made the site even more unbearable. I have been using Alexa out of habit, but no more.
1. They pre-populate their fields. Why? Do they really think this adds to the user’s experience? People are going there with a list of sites on their mind and don’t care what Alexa thinks are interesting comparisons.
2. I was marginally able to handle their pre-populated list because they gave a “clear” button that removed them. That pesky convenience has been removed. Now I have to manually remove each field before continuing with my graph.
3. Check your major browsers! Their site displays a broken layout in firefox 3. I’m guilty of not checking every browser when I create something, but I at least have the common sense to check firefox 2/3, IE, and Safari. Both on Mac and PC. It usually ends up with me writing a ton of CSS and javascript that is special cased.
How all this stuff passed through the levels of Q/A, testing, and developers boggles my mind.
No Comments, Comment or Ping
Reply to “Alexa’s usability makes me cry”